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Pylon
Pylon provides an AI-native B2B customer support platform where human teams and AI agents investigate, resolve, and act on customer issues. It supports conversations across channels and connects customer data from tools such as CRM systems, product usage, logs, and code to provide support and account intelligence.
Customer Support
15Open jobs
0Remote
$230kMedian US Salary
Built on
Google* AI Inference | — |
Amazon* Infrastructure | — |
OpenAI AI Inference | 176 |
Anthropic AI Inference | 145 |
Snowflake Data Warehouse | 74 |
PostHog Customer Analytics | 55 |
Fivetran Data ETL | 40 |
Modal AI Sandbox Infrastructure | 23 |
Braintrust AI Monitoring | 15 |
PlanetScale Database Operations | 13 |
Together AI AI Inference | 12 |
dbt Labs* Data ETL | — |
Cerebras* AI Inference | — |
Auth0* Authentication | — |
 aws.amazon.com* | — |
cloud.google.com* | — |
Hex* Data Analytics | — |
Mailgun* Email | — |
Matia* Data ETL | — |
Postmark* Email | — |
Pusher* API hosting | — |
Telnyx* | — |
turbopuffer* AI Vector Database | — |
Voyage AI* AI Inference | — |
WorkOS* Authentication | — |
Used by
| 176 | |
| 42 | |
Fireworks AI* Customer support platform | — |
ElevenLabs Customer support | 30 |
Baseten Customer Support | 30 |
Linear Customer support | 22 |
OpenRouter Customer Support | 16 |
Langchain Customer Support Ticketing and Communication | 14 |
| 13 | |
Together AI Customer support | 12 |
AssemblyAI Customer Support | 10 |
Recall.ai Support Ticketing System | 10 |
Reducto Customer support communications | 6 |
| 6 | |
| 4 | |
Tavily Customer Support | 4 |
LiveKit Customer communications | 3 |
Orb Customer Support | 3 |
SigNoz Data analytics | 3 |
Airtable Customer support services | 3 |
Fal Email Support | 2 |
Retell AI Customer Support | 1 |
Andromeda Customer Success | 1 |
Redpanda Customer Technical Support | 1 |
Similar stack
Parallel Web Systems 4 shared: Anthropic, Cerebras, OpenAI, Together AI | 12 |
Decagon 4 shared: Anthropic, Modal, OpenAI, Together AI | 3 |
Ramp 4 shared: Anthropic, Cerebras, Modal, OpenAI | 2 |
Sierra 4 shared: Anthropic, Modal, OpenAI, Together AI | 2 |
Giga 4 shared: Anthropic, Modal, OpenAI, Voyage AI | 0 |
Greptile 4 shared: Anthropic, Modal, OpenAI, Together AI | 0 |
Rogo 4 shared: Anthropic, Modal, OpenAI, Together AI | 0 |
Wispr Flow 4 shared: Anthropic, Cerebras, Modal, OpenAI | 0 |
PostHog 3 shared: Anthropic, Modal, OpenAI | 55 |
Linear 3 shared: Anthropic, Modal, OpenAI | 22 |
Notion 3 shared: Anthropic, Cerebras, OpenAI | 21 |
AssemblyAI 3 shared: Anthropic, OpenAI, Together AI | 10 |
Reducto 3 shared: Anthropic, Modal, OpenAI | 6 |
Cursor 3 shared: Anthropic, OpenAI, Together AI | 4 |
LiveKit 3 shared: Cerebras, Modal, OpenAI | 3 |
Applied Compute 3 shared: Anthropic, Modal, OpenAI | 1 |
Lovable 3 shared: Anthropic, Modal, OpenAI | 1 |
AlphaSense 3 shared: Anthropic, Cerebras, OpenAI | 0 |
Auctor 3 shared: Anthropic, Modal, OpenAI | 0 |
BioRender 3 shared: Anthropic, Cerebras, OpenAI | 0 |
Factory 3 shared: Anthropic, OpenAI, Together AI | 0 |
Goodfire 3 shared: Anthropic, Modal, OpenAI | 0 |
Profound 3 shared: Anthropic, Modal, OpenAI | 0 |
Wonderful 3 shared: Anthropic, OpenAI, Together AI | 0 |
Dependencies come from the subprocessor list each company publishes. A name marked * has no roles listed here.
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